Refund Policy

This page keeps the main choice simple. Read the short summary first, then use the detailed sections only if you need more clarity.

Start with one writing sample or a free demo. The team checks the real writing issue before suggesting a plan.

The focus is practical: clearer letters, better spacing, readable speed, simple worksheets, and steady feedback.

Families can compare the route without pressure. A custom quote is shared only after the learner fit is clear.

This support is educational guidance. It is not a medical test, diagnosis, or guaranteed result claim.

This page explains the refund rule in simple words.

If no paid session is attended, a full refund can be considered as per the stated policy.

If sessions have started, the team first reviews attendance, worksheet use, learner fit, and the concern raised by the family.

Extra support may be offered before a refund decision is taken when it is fair and useful.

Effective date: 2026-03-23

This policy applies to paid review steps where used and paid handwriting support plans booked through CursiveClasses.in or its approved operating entity. The one-time free demo, 30 mins is free and does not create a refund claim.

Where the learner is a child, the parent or guardian who makes the payment is treated as the responsible payer.

The public model is built around free demo/review first and payment only after learner-fit confirmation.

The review/demo point is always whether any paid session was attended.

If no paid session has been attended, a full refund may be given.

If support has already started, the concern is reviewed through attendance, worksheet completion, communication history, learner participation, and overall learner-plan fit before any refund decision is made.

The free demo or initial review is the first step. It is used to check learner fit before any course payment is requested.

A paid plan or payment link is shared only after the team confirms that the learner is suitable for the approved live online handwriting support path.

Course payment is not collected before the free demo or initial review.

Payment is collected only after the learner completes the review/free demo and the team confirms joining the approved support program.

One-time payment is taken for the approved support term after review/demo and join confirmation.

The approved support term, normal session reference, rescheduling rule, and learner-fit decision should be clear before payment so there is no confusion after booking.

Partial refunds are not treated as the default path.

Where support has already started, the team may review/demo attendance, worksheet completion, follow-up participation, and learner-plan fit before deciding whether any partial adjustment is reasonable.

Payments are generally not treated as automatically refundable once paid sessions have been attended and guided support has already started.

This is because trainer time, review effort, and learner-specific preparation may already have been used.

If a paid review step is used, the same core rule applies: full refund may be possible if the paid session was not attended. The one-time free demo, 30 mins is free and does not create a refund issue.

If the paid step was attended, the fee is usually treated as consumed.

Regular support is reviewed differently from an unused booking.

If no session has been attended, a full refund may be considered. If a concern is raised after the program has started or ended, the case may first be reviewed based on attendance, worksheet follow-up, and support fit. Where appropriate, additional support sessions may be provided without extra fee before a final refund decision is made.

Payment is usually collected once, after the learner completes the review or free demo and confirms joining the approved support program.

Session rescheduling may be requested with at least 1 day's advance notice, subject to slot availability.

Where a schedule change is practical and the support fit remains suitable, rescheduling may be considered before refund review.

If a session is missed without prior notice, it may be treated as a no-show. Reschedule support is normally available with at least 1 day notice, and repeated missed sessions may affect the support schedule.

A missed session without prior notice is normally treated as a no-show, but the session is not counted as consumed under the current approved rule.

In genuine emergency situations, a schedule adjustment may be considered from our side, subject to communication and availability.

A family may request cancellation before support begins.

Where no paid session has been attended, the full-refund rule may apply.

After support begins, the case moves to review rather than automatic cancellation-based refund.

If the platform or trainer cannot deliver the booked step, a reschedule or refund may be offered depending on what was affected and whether any session was already delivered.

In some cases, a concern may be solved better by adjusting the support path than by ending it immediately.

A learner may be moved to a better-fit route, parent-supported route, gentle-pace route, or extra sessions may be added where appropriate before refund consideration.

If learner suitability becomes unclear after joining, the team may pause the plan and review demo observations, parent communication, learner participation, attendance, worksheet follow-up, and whether the live online format is still suitable.

If no paid session has been attended, the full-refund rule may apply. If paid support has already started, the case may be handled through route adjustment, extra support where appropriate, or a refund review based on unused support and the facts of the case.

Included worksheets and learner-specific support materials are part of the broader support path where applicable.

Their availability does not, by itself, create a separate refund right once support has already started.

Banks, payment gateways, and processors may take additional time to reflect a refund after approval.

The site cannot control those downstream settlement timelines.

Incorrect duplicate payments should be reported promptly with transaction details.

Verified duplicate payments may be corrected or refunded after internal review.

Chargebacks or payment disputes should be raised only when a normal support review route has not resolved the issue.

The platform may pause ongoing support review while a formal chargeback is open.

To request a refund or raise a payment concern, contact the support team with the learner name, payment date, transaction reference, and a short explanation of the issue.

Refund reviews are usually handled within a reasonable manual review window after the necessary details are received.

Processing time can vary based on the payment method and the facts of the case.

The final decision usually depends on whether any paid session was attended, what support has already been delivered, whether the learner followed the recommended path, and whether a fair support-first remedy is available.

This page may be updated when public support or payment rules change.

The latest published version on the site should be treated as the current public reference.