Privacy Policy

This page explains how we may use details you share on this site. It covers enquiry forms, demo requests, and writing samples.

We use details to reply, plan support, review samples, and improve the site.

A writing sample helps us understand the current handwriting. It can show spacing, letter shape, line use, speed, and neatness.

For a child, a parent, guardian, or responsible adult should share the details. Please send only what is needed.

The site may use cookies or analytics tools. They help us see how pages are used.

You can block cookies in your browser. Some features may then work in a different way.

We try to keep details safe with reasonable care. No online system can promise perfect safety.

We may keep details for follow-up, service history, legal needs, or support records. We may remove them when they are no longer needed.

Most visitors share details because they want a demo, a writing sample review, a course guide, pricing information, or help choosing the right support path. The details may be simple, such as a name and phone number, or they may include learner age, class level, city, writing concern, and a short message about the current issue.

A writing sample can be useful because it shows visible writing patterns. It may show letter formation, spacing, size, slant, joining, line use, pressure marks, neatness, speed signs, or correction needs. We use a sample only to understand the support requirement and to explain possible next steps. Users should send only the page or image needed for review.

For children, a parent, guardian, or responsible adult should handle the enquiry. Please avoid sending sensitive school records, health details, identity documents, or unrelated personal information unless the team specifically asks for something necessary. In most cases, a clear handwriting photo and basic contact details are enough.

Details shared through forms, WhatsApp, phone, email, or other contact methods may be used to reply to the enquiry, arrange a demo, understand the learner’s need, send a course guide, explain pricing, manage follow-up, and maintain support records. These records help us avoid asking the same questions repeatedly and help the team give consistent responses.

The website may also collect basic technical information such as page visited, browser, device type, approximate source of visit, form submission time, and referral information. This helps us understand whether pages, forms, buttons, and lead handling are working properly. It also helps us improve page clarity and reduce broken or confusing user journeys.

We do not sell personal contact details. Access to enquiry details should be limited to people or tools needed to respond, review, support, maintain the website, process a payment, or protect the service. Some information may pass through hosting, analytics, form tools, email systems, phone systems, chat tools, payment tools, or other service providers used for running the website and support process.

No online system is perfectly risk-free. We use reasonable care, but users should also share information carefully. Please do not send unnecessary documents, passwords, bank details through open messages, or information that is not needed for a handwriting enquiry. If a message was sent by mistake, contact us and explain what should be corrected or removed.

We may keep enquiry and support records for follow-up, service continuity, dispute handling, legal needs, operational records, or internal review. When details are no longer needed, they may be deleted, anonymised, archived, or kept only where a reasonable business or legal need remains.

You can contact us if you want to correct a phone number, update a learner detail, remove a sample where practical, stop non-essential follow-up, or ask how a submitted enquiry was handled. We will try to respond in a practical and reasonable way based on the information available to us.